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Universal Access

As a GOGAS Universal fleet customer, you will have access to the largest fueling network in the country. 

You can fuel at over 200,000 stations, including all major brands giving drivers the ability to shop street prices, saving your company money.

That means you can fuel in all 50 states with your GOGAS Universal Fleet Card and GOGAS will reconcile the transactions with the vendor and make sure that the transaction is neatly consolidated on your invoice.

Your drivers can shop for the cheapest fuel everyday.

And if you select the maintenance option on your fleet cards, you will have access to over 20,000 maintenance locations for secured preventive maintenance, parts, tires and repair purchases, keeping your drivers on the road!

Pay at the Pump

Our card is accepted at the pump, giving your drivers convenience and saving your company time. 

Don’t have your employees spending your time inside the station waiting in line for a cashier.  With the GOGAS Universal cards your drivers can pull up, fuel and get back on the road.

Our card works inside the stations, island card readers and at the pump dispensers.

"One Card" Per Vehicle

The GOGAS Universal Fleet Card uses a “one card” system.  Your drivers no longer need to carry multiple cards and location books to manage their fueling needs.  Our fleet card’s national acceptance, maintenance capabilities and tracking eliminates the need to have more than one fleet card program.

Whether your company keeps the fleet cards in the vehicle, with the vehicle keys or assign them out each day, the “one card” system gives you the ability to track and report on a specific vehicle’s fuel and maintenance monthly expenses.

Cards can be easily added and in most cases arrive within 3-4 business days.

Card Restrictions

You can restrict your cards to “fuel only”.  Once you restrict your cards to fuel only, purchases other than fuel grades and oil, will not be allowed and declined if attempted.

Specific fuel grades cannot be locked due to the nationwide level of acceptance.  However, we have unusual activity reports that we use to monitor your account.  We will alert you within 2 business days of any unusual activity on your account.  For more information on reports, click here.

Driver Ids – introducing the “Universal ID”

GOGAS Universal fleet card purchases are secure with Driver ID requirements.  At the pump or inside electronic transactions will not authorize without a VALID driver ID. 

Each driver for your company is assigned a unique ID for your security and reporting.  (We recommend using the last four (4) of the driver’s social security number for their Driver ID.  This number should be easy for the employee to remember and deter them from giving their number to other drivers.)

Because you need to know who is your fueling your vehicles, we have introduced the “Universal ID”.  Each Driver ID that is assigned is “universal” within your company.  That means your drivers can use their unique ID for any of your company’s fleet cards.

This allows for your drivers to switch vehicles without switching fleet cards! 
This system allows you to track and report not only on the specific vehicle expenses, but the drivers as well.  You will know which vehicle your drivers are using and how much they are fueling.

Example:

ABC Landscaping Company has a fleet of 10 vehicles.  Each vehicle has a GOGAS Universal fleet card that is kept in the glove compartment. 
On Monday, John drives truck one (1) and fuels the truck with card one (1) using his unique Driver ID #9999. 
On Tuesday, truck one (1) has a flat tire.  While truck one (1) is out of service for repairs, John drives truck two (2).  He fuels the truck with card two (2) using his unique Driver ID #9999.

With the Universal Driver ID feature, your employees can fuel with any of your company’s cards.  Our invoice will track specific driver information for each transaction, eliminating the need to cross reference which drivers are driving specific vehicles internally.

Driver Ids can be easily added within hours and terminated immediately.

Odometer Readings (optional)

Our fleet card system will prompt your drivers for the odometer reading of the vehicle each time they fuel.
When the drivers input the correct odometer readings, the system will track that information and calculate the miles driven, miles per gallon and cost per mile on your invoices.

It is optional if you require your drivers to input the actual odometer reading, but the system will require at least a one (1) digit number.

Some companies may use this prompt to input and track PO numbers, stock numbers or job numbers.

Maintenance Acceptance
Not only can you fuel at over 200,000 locations, with the GOGAS Universal Fleet Card you have purchasing power at over 20,000 maintenance and parts facilities.

Use your maintenance card to give your drivers access to maintain their vehicles on the road.

You can purchase:

  • Preventive Maintenance, such as Oil Changes
  • Tires and tire rotations
  • Glass replacement and Parts!

With our card, your maintenance and fuel transactions are consolidated on one invoice with advanced summaries.

Cards are set up as “Fuel Only” unless otherwise specified.

Maintenance transactions also require a Valid Driver ID.  This will ensure that your maintenance purchases are secure.  You can also track and report on your maintenance purchases online.

GPS Business Vehicle Solution

Our award wining GPS technology keeps you in the know.  Track your fleet vehicles with detailed location information and know monitor your vehicle’s performance with the Remote Diagnostic feature.  With 2-minute updates and web-based technology, you will be tracking your fleet vehicles in no time, all without downloading software.

  • Know when your drivers arrive on the job.
  • Reduce fuel costs, by eliminating wasted fuel by monitoring your vehicles with our Idle Time Report.
  • Monitor time between delivery stops with the Stop Detail Report.
  • Remote diagnostics identifies a problem and sends you an alert, keeping down time to a minimum.
  • Service Reminders keeps you in front of the preventive maintenance marathon, keeping your vehicles running smoothly and on the road.
  • Feel secure with Roadside Assistance and National Lost and Stolen recovery program.
  • NHSTA Recall Alerts – once your vehicle is registered with Network Fleet, you will be alerted to any recalls for your vehicles

Eliminate office staff having to spend time reconciling your fleet expenses!

Reconciling receipts, cash disbursements to drivers, and sorting through credit card statements to allocate fuel and maintenance expenses can be a huge headache.  However, with the Universal Fleet Card system all tracking and managing of receipts and invoices becomes a breeze.  Our invoices consolidate all fuel and maintenance transactions we report on a calendar month instead of having wacky cycles to deal with.
         
We also have advanced summaries of your transactions by driver, card, fuel product, department, and even track tax information for state and federal government compliance and year-end tax information.

Check your fuel transactions daily to find out how much you are spending!

You will have full Internet access to all of your transactions through our web “Fleet Commander”
With over 15 reports online, you can track your fuel and maintenance transactions anytime!

  • View your card and driver information online
  • Inventory Reports
  • Run reports for a list of all your cards and drivers
  • Transaction Reports
  • Run reports to track where your drivers are fueling, how much they are spending and what fuel grades they are buying.
  • Management Reports
  • Management reports such as Cards with high gallons and fuel economy by vehicle help you proactively manage your fleet
  • Exception reports
  • Transaction reports let you know alert you to unusual activity within the parameters you set:
  • Such as gallon limit per transaction, valid fuel products, and time of day
You can download all your reports to a PDF format or directly into a Microsoft Excel spreadsheet.
Consolidated Invoices

Our consolidated invoice shows you all your expenses for each vehicle. 

Your invoice will have key driver and vehicle statistics such as Milers Per Gallon, Cost Per Mile, etc.  We identify driver and vehicle transactions such as where fuel is purchased and what fuel grade is purchased.

And with advanced summaries by card, driver and product you will save time on manual reports eliminating the need to keep receipts.

Flexible Billing Options

We bill on a calendar month from the 1st and the 31st with Net 20 day terms. 
We also have bi-monthly billing options available.  You will receive an invoice for your transactions from the 1st through the 15th of the month.  You will receive another invoice for the 16th through the end of the month that is with the same terms Net 20 days.

Currently we offer monthly statements via mail.  We will begin offering electronic statements in 2007.  Fax statements will also be available in 2007.

Payment Options

We currently accept payments by check, check by phone or draft.  Checks should be made payable to:

GOGAS Fleet Department
3301 Burnt Mill Drive
Wilmington, NC  28403

Pay by phone requires you to complete a one-page form providing your banking information one time.  Once you sign up for pay by phone, you must call to initiate the payment amount and date you would like to make the payment.   Payments made by phone will be the total amount of the requested payment plus a $1 bank fee.

Draft option is available for customers that would like to make a reoccurring payment each week or would like to your monthly total automatically drafted form your account on a specified date.  A $1 processing fee will apply to all draft payments.

Additional Reports:

Unusual Activity reports allows you to set parameters for security reporting to monitor purchases on an account level or card level.  Unusual activity parameters include:

          Fuel grade – report on fuel grades that you set as invalid (i.e. driver should purchase diesel only)
          Time of Day – report on purchases made before or after your company’s normal business hours.
          Day of Week – report on purchases made on the weekends or any day that you set as unusual.
          Transaction Limit – report on gallon limits per transaction
          Dollar Limit – report on a dollar amount per transaction

Account Management

You will receive a dedicated account manager that can help tailor the GOGAS Universal program to your needs:

Consult with you on our Universal program and features to Introduce new value added products

  • Keep you informed of industry related news
  • Assist you with customizing reports for your company
  • Online account set up and training
  • Issue Resolution

Customer Service- Help Desk

At GOGAS Universal, customer service is our top priority!  When you call you will speak directly to a GOGAS representative!  No call center or voice mail system.  Our staff is friendly and knowledgeable and can make changes to your account right away.

  • Add or delete driver Ids
  • Order new cards or replace lost cards
  • Make payments by phone
  • Assist you with any questions on your account balance or invoices

Our customer service hours are Monday – Friday 8:00 am to 5:50 pm (EST).  If you need assistance after hours, please call Voyager Client Services at 1-800-987-6591.

 

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